Tickets bring structure and accountability to everyday issues and change requests. Capture punch items, action items and management-of-change requests directly on the affected asset – with full transparency, traceability and compliance, from initiation to closure.
The Challenge
Change is inevitable in complex industrial projects. The real risk lies not in change itself, but in unmanaged, undocumented or poorly communicated processes. Tickets ensure that every issue and change request is handled with structure, accountability and full traceability – supporting compliance and organizational standards without disrupting workflows.
Key Features
Linked to the digital twin
Attach every ticket to assets, systems and documents in UDiTH for immediate context.
Configurable ticket types
Manage punch lists, action items, management of change and further ticket types in one place.
Status tracking
Follow every ticket from initiation to completion, with due dates and clear responsibilities.
Filter presets and grouping
Search, group and filter ticket lists, and save presets for recurring views.
Collaboration
Engage stakeholders across disciplines with transparent reviews and approvals.
Traceability and compliance
Maintain complete audit trails to meet regulatory and corporate requirements.
In UDiTH
Benefits
- Reduce the risk of undocumented or uncontrolled changes.
- Improve alignment across engineering, operations, procurement and management.
- Gain confidence in decisions through full transparency and traceability.
- Create a consistent basis for audits and lessons learned.
Tickets turn fragmented, paper-based issue and change handling into a structured, transparent and fully traceable process – seamlessly integrated into UDiTH's digital twin environment.
See Tickets in action
Request a personal demo of the app, or explore UDiTH in our online demo.